Warranty on Repair Work
Our repair work plus any new
parts we install on your game are warranted for 30 days
from the date of repair. We only warranty the specific work that Shoot
Again has done on your game and the parts we have installed, nothing
Except for one manufacturer (Stern) new pinball games are no longer
produced. This means that 99% of the games we work on are at least
several years old and can be as old as twenty six years! This is equal
to tens of thousands of plays on each game. Obviously, considering the
games age and the wear & tear it has experienced during its life, we can
not promise that your game will never break again. Pinball machines are
complicated devices with lots of electronic and mechanical parts that
require regular maintenance.
Warning: Any work done on your game by anyone other than Shoot
Again, including the gameís owner will void the above warranty.
vs. Non-Warranty Work
Shoot Again Pinball stands behind its work with our 30 day
warranty. Should the work we have done fail or should the new part we
have installed fail we will repair it at no charge. Any new problems
your game experiences are not covered even if they are another component
of the device that was repaired. Example - Shoot Again services
your machine replacing a broken body of a pop bumper (the body is the
main plastic part of the bumper that sits on the playfield). Two weeks
later the solenoid coil that drives the pop bumper fails (this is a
electromagnetic coil that is attached below the playfield). In this
example, the repair work would not be covered under the warranty.
If the pop bumper body broke again or came loose from the playfield
because it was not tightened enough, it would be covered under our
Due to the nature of pinball machines Shoot Again may need to inspect
your game before we can determine whether or not the needed repair is
covered under warranty. If we determine that the work required to fix
your game is non-warranty work you will be billed for a normal service
Game Location and Warranty Work
If a game Shoot Again serviced that is with in our local service area
is in need of work that is covered under our warranty, we will return to
your location at no additional charge.
If you are outside our normal service area you will be billed for
travel time to and from your location.
Games that were serviced in Shoot Againís shop will need to be
returned there for warranty work to be performed. Alternately, we will
travel to your location though our normal travel fees will apply in this